⌛Daily reports in Telegram
Configure daily reports to a chat, channel or direct messages in Telegram.
The report contains the following information:
A daily summary of all AI agents' activity within the company.
Total number of conversations during the day.
Number of successful conversations.
Number of conversations with the «There is interest» status.
Operator interventions in conversations.
All settings configured in the AI agent's «Professional settings» section will be included in the company's daily report.
Integration setup
To set up daily reports, in the Selarti dashboard sidebar go to the «Integration», then click the button «Create integration», located in the top right corner of the screen. Choose the type «Daily report».
To continue the setup, you will need your Telegram ID.
How to get a Telegram ID
Private: start the bot, send the command /getid and copy your Telegram id after «Your own ID is:»
Group: add to the group Bot ID, send the command /getgroupid@myidbot in the chat, copy your Telegram id after «Your group ID is:», after which the bot ID can be removed. Add to the chat selarti_bot.
Channel: forward any message from the channel to the bot, copy your Telegram id after «ID of channel:». Add to the channel selarti_bot with admin rights.
Paste the Telegram ID into the corresponding field in the Selarti dashboard. Set the slider to the desired report delivery time by UTC timezone (MSK -3). After you fill in all fields, click the «Create integration».
If you need the report to arrive at 00:00 MSK, set the slider to 21.
Reports will be sent every day for all active tasks.
Daily reports include the company name for easy management of multiple companies.
To edit the integration, click on it.
An integration editor will open; make changes and click «Save».
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