> For the complete documentation index, see [llms.txt](https://manual.selarti.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manual.selarti.com/manual-en/external-integrations/integration-using-the-make-service/integration-with-bitrix24.md).

# Integration with Bitrix24

[*Bitrix24*](https://www.bitrix24.ru/) *helps businesses operate and takes control of all communication channels with clients, suggests what to do and automates sales*.

Integration setup is done using the Make service. The first step is setting up the connection **Selarti + Make** was covered in a [separate article](/manual-en/external-integrations/integration-using-the-make-service.md). In this article, the second part of the setup is covered — the connection **Bitrix24 + Make**.

### Creating an action in the Make service

In the Make service, click on the «*+*»*.*

<figure><img src="/files/83f33a7a8d721c7830b113dc5daf6288587db455" alt=""><figcaption></figcaption></figure>

A menu will open, select «*Bitrix24*».

<figure><img src="/files/26014e124ab6d0edbf4c7468ebd7b4da9254cd44" alt=""><figcaption></figcaption></figure>

Next, select the action you need, for example, creating a new lead: «*Create a Lead*».

<figure><img src="/files/4238dfadf07cf9a599b7771647ce7f2aead04cc9" alt="" width="375"><figcaption></figcaption></figure>

Connect your Bitrix24 account. To do this, in the field «*Connection name*» enter any name, and in the field «*Domain URL*» the URL of your domain in the format: <https://domain\\_name.bitrix24.ru>. Click «*Save*»*.*

<figure><img src="/files/a6fedad256630443ee427d3dc0c0053510929727" alt=""><figcaption></figcaption></figure>

After successful authorization, select the values you want to receive and click «*OK*».

<figure><img src="/files/79839c466ebedcd217201c722a9a5b9bfea5364b" alt=""><figcaption></figcaption></figure>

After setting up the actions, click the button «*Run once*».

<figure><img src="/files/af26348369a8ac5ecf7415dbdb5edb66a674584b" alt=""><figcaption></figcaption></figure>

Done!

### Description of webhook fields

<mark style="color:purple;">**`title`**</mark> — name of the dialog (First Name Last Name/profile name).\ <mark style="color:purple;">**`contacts`**</mark> — interlocutor's contacts. Phone, username.\ <mark style="color:purple;">**`success`**</mark> — AI agent marked the dialog as successful (yes/no).\ <mark style="color:purple;">**`get_contact`**</mark> — AI agent received additional contacts of the interlocutor (yes/no).\ <mark style="color:purple;">**`close`**</mark> — dialog closed (yes/no).\ <mark style="color:purple;">**`is_bot`**</mark> — dialog identified as a bot (yes/no).\ <mark style="color:purple;">**`share_url`**</mark> — link to view the dialog.\ <mark style="color:purple;">**`company_id`**</mark> — company id.\ <mark style="color:purple;">**`task_id`**</mark> — task id.\ <mark style="color:purple;">**`thread_id`**</mark> — dialog id.\ <mark style="color:purple;">**`dialog`**</mark> — AI dialog with the user in text.