💰Plans and limits

In Selarti you can choose two main plans — “Turnkey setup”, where our specialists will set everything up for you, and the “Self-setup” plan, where the cost depends on the number of AI managers (communication channels) and the amount of data in dialogues (depends on the chosen OpenAI language model). Understanding the limits is important so that your accounts are not blocked.

Cost of one AI manager — $20 per month

AI manager — a robot/bot based on artificial intelligence.

One manager can simultaneously work on one task from one communication channel. For example, if you need to work simultaneously with two Telegram accounts and one WhatsApp account, that is 3 managers.

Payment for the manager is charged automatically; if the balance is less than $20, the manager will be blocked until payment.

Amount of data in dialogues

When conversing with AI managers the cost or usage limit of the system is calculated based on the number of processed text units or characters — tokens.

Token — the amount of text that can be processed. On average one word takes about 1-2 tokens for text in Russian, so 1 token is approximately 3-4 characters.

Charges are applied only when the user responds.

Incoming and outgoing tokens

Incoming tokens — these are all the data sent to the model. They include the user’s message, bot instructions, and chat history. The instructions include the main prompt, references to the knowledge base and files, as well as requests from “Professional settings”.

Outgoing tokens — the response text that the model generates and sends to the user.

How a request is formed

One request consists of:

• the user’s message — added to incoming tokens;

• bot instructions (prompt, knowledge base, “Professional settings”) — included in incoming tokens;

• chat history (context) — with each request the information is sent to the model again and counted in incoming tokens;

• the model’s response — consumes outgoing tokens.

The total cost of a request equals the sum of incoming and outgoing tokens.

Features of working with tokens

• Each new request is processed together with the chat history, so with long dialogues the consumption increases.

• If the token limit is exceeded, the early part of the history is automatically deleted.

• Even in test mode responses are generated by the model, so charges also occur to the balance.

Calculation example

User message: “Yes, interested. Write what the price is” — 13 tokens. Bot instructions: “Reply politely, in simple language. Request contact” and functions — 101 tokens. Chat history: used so the bot understands the context — 395 tokens. Model response: information about prices and the catalog — 191 tokens.

Incoming = 13 + 101 + 395 = 509 tokens (at the rate of the chosen model). Outgoing = 191 tokens (at the rate of the chosen model).

Total cost 700 tokens (incoming tokens + outgoing tokens).

Incoming tokens and outgoing tokens are billed separately. Usually incoming tokens are cheaper, and outgoing are more expensive.

Costs of using different models

To choose between models you can use an article.

AI model	Incoming tokens (1M)	Outgoing tokens (1M)
gpt-5	$1.5	$12
gpt-5-mini	$0.3	$2.4
gpt-5-nano	$0.06	$0.48
gpt-4.1	$2.4	$9.6
gpt-4.1-mini	$0.48	$1.92
gpt-4.1-nano	$0.12	$0.48
gpt-4.5-preview	$90	$180
o1	$18	$72
o1-pro	$180	$720
o3	$2.4	$9.6
o3-deep-research	$12	$48
o3-pro	$24	$96
o3-mini	$1.32	$5.28
o4-mini	$1.32	$5.28
o4-mini-deep-research	$2.4	$9.6
gpt-4o	$3	$12
gpt-4o-mini	$0.18	$0.72
gpt-4-turbo	$12	$36
gpt-4-turbo-preview	$12	$36

Service “Turnkey setup”

To set up, contact our specialists. You can pay for services from your account balance.

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WhatsApp Business API (WABA) pricing

To improve interaction between WhatsApp services and Selarti you can use the WhatsApp Business API integration.

WhatsApp Business API allows companies to integrate WhatsApp with Selarti for message automation, sending notifications, and customer support.

Rate $0.03 - $0.08 for opening a 24-hour conversation. The cost varies depending on the country. For Russia $0.085, rates for other countries you can see here.

Protection against bots.

If an AI manager encounters a bot in any of the channels, it will be blocked to avoid an endless dialogue. When blocked, the dialogue is marked as “bot” and “closed”. Incoming messages will arrive in the personal account, but the manager will not respond.

- maximum $1 per conversation; - maximum 6 identical messages in a conversation.

Message sending limits

To avoid blocks from services you need to adhere to the limits.

There are no limits on processing incoming dialogues. The outgoing communication limit is specific to each channel. When creating a task with the work format “Incoming and outgoing communication” choose the daily dialog limit with users depending on the channel:

Channel type	Start	One week	Month	More than a month
Telegram Premium (Telegram cloud)	10	20	30	40
Vkontakte user	10	20	25	30
WhatsApp Web	5	5	7	10
WhatsApp Business API (WABA)	issued by the WABA service upon registration: 200 and more	issued by the WABA service upon registration: 200 and more	issued by the WABA service upon registration: 200 and more	issued by the WABA service upon registration: 200 and more
Vkontakte bot	issued by the VK service upon registration: 200 and more	issued by the VK service upon registration: 200 and more	issued by the VK service upon registration: 200 and more	issued by the VK service upon registration: 200 and more

For correct operation of the Telegram cloud channel it is recommended to connect Telegram Premium.

The “More than a month” column shows the maximum recommended daily dialog limit. Exceeding it threatens blocks.

For new accounts (recently registered or purchased on an exchange) these limits are the maximum. Long-standing accounts that have been operating for years may send more messages, but the risks of blocking still remain.

When configuring a task these limits must be specified in the “Outgoing per day per channel limit” field.