# Choose a tariff

*The «Choose a tariff» section is intended for selecting, activating, and changing the company's pricing plan, as well as managing the message package and the billing period.*

## Overview

To go to the section, in the control panel click *«Choose a tariff»* ([.ru](https://selarti.ru/panel?menu=tariff) or [.com](https://selarti.com/panel?menu=tariff)).

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The section consists of the following elements:

* The plans block, which includes plan cards with parameters and a list of available features and limits.
* Selection of the billing period.

### Plans

Available pricing plans are displayed in the center of the page.

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Plans differ by feature set, limits, and message volume. More details in the article [«Plan and limit»](https://manual.selarti.com/manual-en/financial-matters/plans-and-limits).

{% hint style="info" %}
One plan is applied for all [companies](https://manual.selarti.com/manual-en/main-sections-of-the-service/companies) in the personal account.
{% endhint %}

Each plan card contains:

* The plan cost per month (exception — trial period).
* The number of messages in the package (package options are available).
* The cost of a single message in case of overuse.
* A button to manage the plan.

The button can have one of the following values:

* Activate — to activate the selected plan.
* Current plan — indicates the company's current active plan.
* Change — to change the parameters of the current plan.

{% hint style="warning" %}
When increasing the message package in the current plan or switching to a more expensive plan — an additional payment is calculated for the remaining days of the current period and changes are applied immediately.

When decreasing the message package in the current plan or switching to a cheaper plan — changes are applied on the next billing date. Until that moment, the current plan remains in effect.
{% endhint %}

### Message included

Each plan includes a message package. You can choose one of the available options.

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The number of messages in the package depends on the selected plan.

The minimum package is included in the plan by default — it is not possible to activate a plan without a message package.

### Features included in the plans

Plans differ by set limits and available features, which are divided into several categories.

General:

* Agent creation — the ability to create AI entities (agents).
* Agent limit — the maximum number of AIs that can be created in the company.
* Active task limit— the number of tasks that can simultaneously be in the «in progress» status.
* Inbound communication — the ability to receive and handle incoming messages.
* Outbound communication — the ability to initiate communication with customers.
* Reminders — the presence of schedulers in the AI professional settings.
* Reminder limit per agent — the maximum number of schedulers that can be created for one AI.
* Conversation tags — dialog statuses configurable in the AI professional settings.
* Webhooks — the ability to use the «Integrations» section (except Telegram notifications, Daily report, Balance).
* AI API functions — use of the AI «custom api» function in the AI professional settings to integrate external services.
* File search — searching for information in knowledge base files.
* Web search — the ability to use the AI «Web search» function in the AI professional settings to search for information in open sources.
* Voice transcription — the ability to process voice messages (only in Telegram and WhatsApp).
* Blacklist and whitelist — lists for restricting or allowing AI interaction with users.

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Admins and operators:

* Chat reading — the ability to view correspondence with customers.
* Interface responses — the ability to reply to customers on behalf of the bot in the «Chats» section.
* Transfer the conversation to an operator — the ability to hand over a dialog to an employee via the AI «operator» function in the AI professional settings.
* Admin limit — the maximum number of company administrators.
* Telegram notifications — balance and event notifications via the «Balance» and «Telegram notifications» integrations.
* Daily reports — sending daily reports to Telegram via the «Daily report» integration.

<figure><img src="https://271796707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsBua8zDbkZPvmgjidnwA%2Fuploads%2FlA5cYTes4MDsbaJzu5Hj%2Ftariff_11.03_en4.png?alt=media&#x26;token=628968ce-e0b6-420c-abb1-cdb84c391085" alt=""><figcaption></figcaption></figure>

Channels and touchpoints:

* Connected channel limit — the maximum number of channels that can be added to the system (all added channels are counted regardless of their activity); available channels are listed below.
* Telegram bot — a Telegram bot for communicating with users.
* Telegram personal — a user's Telegram cloud account.
* Telegram for business — a Telegram account with the Telegram Business feature under a Premium subscription.
* VKontakte bot — a VKontakte bot for messaging via community messages.
* VKontakte personal — a VKontakte user account.
* WhatsApp — a WhatsApp account connected via a web session.
* WhatsApp business api — integration with the WhatsApp Business API (WABA).
* MAX — a messenger MAX user account.
* Avito — an Avito service profile.
* Instagram — an Instagram user account.
* amoCRM — connecting amoCRM as a communication channel.
* Kommo — connecting Kommo as a communication channel.
* Iframe — a communication channel for interacting with users on the website via an iframe chat form.
* Widget — a chat widget on the website that opens via a button on the page.
* Page messenger — a chat page at a URL link that can be used to communicate with customers.

<figure><img src="https://271796707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsBua8zDbkZPvmgjidnwA%2Fuploads%2FIei9XPz9hhOcWaTZjorm%2Ftariff_11.03_en5.png?alt=media&#x26;token=ec15de92-32d6-4c38-aa77-4299dc487e8d" alt=""><figcaption></figcaption></figure>

### Billing period

In the top right corner of the section you can select the billing period.

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The longer the billing period, the lower the monthly cost of the plan.

{% hint style="warning" %}
When changing the billing period, the plan cost is recalculated automatically, and changes are applied on the next billing date. Until that moment, the previously chosen period remains in effect.
{% endhint %}