⏰Self-reminders | Scheduler

Teaching the AI manager to remind about itself and take the initiative in the dialogue.

Create a reminder manually

To create a reminder in the Selarti dashboard, open the "AI" section, select a previously created AI, then go to "Professional settings".

Click "Create scheduler".

Reminder setup

In the opened settings you need to specify the parameters under which this reminder will operate.

Specify the time in minutes and hours after which it will trigger. The countdown will start from the last message from the bot in the dialogue. The first message when configuring outgoing communication will not be counted.

Choose the scheduler type:

• Smart reminder (AI prompt) — the bot composes the message itself based on the specified mini-prompt for the reminder.

• Static reminder — set a ready-made message text.

How to write a mini-prompt for a smart reminder

In the instruction field write the text for the AI with specific information — what, why and when it should send to the user.

In reminders the main AI prompt is not used — everything the bot should use for reminders should be written in the scheduler instruction field.

Phrase reminders based on the fact that something happened, not as a condition.

Do not use expressions like "if the user did not reply" — specify "the user has not responded for 24 hours."

Example instruction:

"The user has not responded for more than an hour. Continue the dialogue, remind them about yourself and tell them about the Selarti partner program" — for the smart scheduler.

"Good afternoon! Reminder about the start of the masterclass on prompt writing" — for the static scheduler.

Select the conditions under which the reminder will not be sent to the chat — specify any number of hashtags from the "Cancellation conditions" list:

🏆 Successful dialogue — the dialogue is successfully closed. 📝 Contact received — contacts were obtained from the user. 💡 Interest expressed — interest in our offer was confirmed in the dialogue. 🔐 Dialogue closed — the dialogue is closed, the AI stopped responding. 🤖 Identified as a bot — the user was identified as a bot. 👨🏻‍💻 Transferred to an operator — the dialogue was transferred to an operator.

After configuring, click "Create scheduler".

You can create any number of reminders; they will be displayed as a list, as in the screenshot below.

Automatic creation of reminders

For the AI itself to respond to user messages asking to write tomorrow, the day after tomorrow, or at another time, you need to additionally configure the function.

To create the function open the "AI", select the desired one, then go to "Professional settings".

From the list "AI functions" select the function "scheduler". Then describe it for the AI — indicate in which cases the bot should react to the client's phrases and activate the reminder function. After that click "Add function".

Done, now your bot will be able to set reminders for itself!