⚙️Integration
In the «Integrations» section you can set up integration with any external service, as well as configure daily reports to a chat, channel, or direct messages in Telegram.
General view of the section
In the sidebar go to the «Integration».
Main elements
The central part of the screen displays a list of created integrations.
Name — the name you specified when creating the integration.
Type — the type of integration (with which service the integration is configured).
Trigger — the events that will send the webhook.
Used in — tasks in which the integration is involved.
Control — deletion of the integration.
Creating an integration
In the «Integration» section click the «Create integration» button located in the top right corner of the screen.
A form to create an integration will open.
In the dropdown menu select the integration you want to configure. Available options:
Telegram notifications — sending notifications to Telegram about important customer messages — about new orders and inquiries. More details in a separate article.
Albato — a webhook will be sent when the AI agent receives contacts or consent for a targeted action. Detailed setup in a separate article.
Zapier — a webhook will be sent when the AI agent receives contacts or consent for a targeted action. Detailed setup in a separate article.
Make — a webhook will be sent when the AI agent receives contacts or consent for a targeted action. Detailed setup in a separate article.
Another — a webhook will be sent for integration with an external messenger. More details in a separate article.
Daily report — setting up sending daily reports to a chat, channel, or direct messages in Telegram. Detailed setup in a separate article.
Balance — specify the threshold at which the administrator will receive notifications in Telegram about balance replenishment.
Editing an integration
To make changes:
Click the integration you want to edit. The integration editor window will open.
Make the necessary changes.
Click «Save».
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