# Lists

In the «Lists» section, you can add users to a white or black list to control the interaction of the AI agent with clients.

## General view of the section

In the Selarti personal account go to the «[*Lists*](https://selarti.com/panel?menu=lists)».

<figure><img src="/files/MmEywYmkddjsG9vWdUik" alt=""><figcaption></figcaption></figure>

## Main elements

The table displays all created lists:

* **Name** — the name of the list that you set when creating it;
* **List type** — the specified list type: «White list» or «Black list»;
* **Used in** — the list of tasks where this list is used;
* **Сontrol** — icon to delete the list.

## How to use lists

**Black list** is needed to add users who unsubscribed from mailings or asked not to be contacted.

**White list** is suitable for organizing work as follows — all new clients are first consulted by employees of the sales department, and then the contact is added to the white list and then the AI agent communicates with him.

## Creating a list

To create a list go to the «[*Lists*](https://selarti.com/panel?menu=lists)», click on «*Create list*».

<figure><img src="/files/P5Cx6mICjtyHPUN3fYYO" alt=""><figcaption></figcaption></figure>

The list creation form will open, which you need to fill out:

* **Name** — specify the list name for convenience;
* **List type** — choose one of two options:
  * **White list** — the AI agent will work only with clients from this list;
  * **Black list** — the AI agent will not work with clients from this list, but will process requests from all others.
* **Used in all tasks** — check the checkbox if the list should apply to all tasks. If the checkbox is not checked — you can select one or several tasks;
* **Enter your list** — list the clients.

{% hint style="info" %}
**Input format**: each ID/username/phone number on a new line.
{% endhint %}

After filling in all the form fields click «*Create list*».

<figure><img src="/files/1EoIoaywZkyzBMwRWQ4k" alt="" width="395"><figcaption></figcaption></figure>

## Editing a created list

To edit an existing list — for example to add users to it, click on the list. An edit field will open, make the necessary changes there, then click «*Save*».

<figure><img src="/files/3TUUr0s853mnz89NCmHD" alt=""><figcaption></figcaption></figure>


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