# Kommo. Channel connection
*How to connect Kommo to Selarti as a communication channel.*
## What can Kommo do as a communication channel
* Automatically processes incoming requests and forwards them to a manager if necessary.
* Selects a specific funnel where the AI agent will be connected.
* Reminds the client about himself after a while and returns to active dialogue.
* Transfer conversations to the AI agent outside of business hours.
* The main feature is the hybrid system. Both a human and an AI agent can work in the same dialogue, within the familiar Kommo interface.
## Setting up the communication channel
Before starting the setup, log in to [Kommo](https://www.kommo.com/).
Open your personal account at [Selarti](https://selarti.com/panel?menu=dashboard), go to the *«Channels»* section, then click *«Add channel»* and select *«Kommo»* from the drop-down list.
Click *«Add Channel»*.
In the window that opens, select the desired Kommo account and click *«Allow»*.
Then, in the Selarti personal account, in the «Channels» section, open the previously created *«Kommo»* channel and select the funnels where the AI agent should process the dialogues. Click *«Save»*.
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Done. To continue working, you need to create a task, which is described in the [article](https://manual.selarti.com/osnovnye-razdely-servisa/zadaniya-or-tasks).
