🔗Integration using the Albato service
Albato — one service for all integrations. Allows you to set up integrations in a few minutes without involving programmers.
You can set up integration with any external service. Selarti will send a webhook to an external system when a manager receives contacts or consent for a targeted action.
For example, a manager arranges a video meeting, after which a deal is automatically created in your CRM system, and a message with all the necessary information is sent to the managers' chat.
Setting up integration via the Albato service
Register in the Albato service, go to the "Connections" section and click "Add connection".
Select the connection type "Webhook" section and click "Add connection". Then you need to click "Next" everywhere.
When the connection is created, click the button "Catch webhook". After that, you need to click "Wait for webhook".
Copy the link and go to your Selarti personal account.
Setting up in the Selarti personal account
In the left sidebar, go to the section “Integrations”, in the upper right corner click 'Create integration'. Select the integration type "Albato".
Enter your name, then paste the link copied from your Albato personal account. Click "Send test webhook".
If you did everything correctly, available fields will appear in Albato, and the entered link in Selarti will be highlighted in green.
Select the required tags and click "Create integration".
Adding a webhook in the Albato service
Go to Albato, in the "My bundles" section you need to click "Create new bundle". The bundle constructor will open.
Add the webhook created above as a trigger and click "Add trigger".
Create an action. There can be many options, Albato supports a large number of actions. More about the settings for each here.
Done!
Example of setting up a notification in Telegram
After creating the action, select the necessary settings and click "Add action".
A settings window will open, make the necessary settings and click "Save".
After you set up the actions, click the button "Run".
Description of webhook fields
title - name of the dialog (First Last name/profile name).
contacts - contact details of the interlocutor. Phone, username.
success - the manager marked the dialog as successful (yes/no).
get_contact - the manager received additional contact details of the interlocutor (yes/no).
close - the dialog is closed (yes/no).
is_bot - the dialog is identified as a bot (yes/no).
share_url - link to view the dialog.
company_id - company ID.
task_id - task ID.
manager_id - manager ID.
thread_id - dialog ID.
dialog - AI dialog with the user in text.
If you need additional fields, write to support.
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