🔗Integration using the Make service
Make - a unified platform for automation. All the tools you need to design, create, automate, and scale your business.
You can set up integration with any external service. Selarti will send a webhook to an external system when a manager receives contacts or consent for a targeted action.
Setting up integration in the Make personal account
Register in the Make service, go to the “Organization” section and click the “Create a new scenario” button.
Click on the connection type “Webhook”.
Then select “Custom Webhook”.
Next, create a webhook by clicking the “Create a webhook” button.
Copy the generated link.
Setting up integration in the Selarti personal account
Go to your Selarti personal account, select on the left “Integrations”, click “Create integration”, then select the type “Make”.
Enter your name, then paste the link copied from the Make personal account. Click “Send test webhook”.
If you did everything correctly, the entered link in Selarti will be highlighted in green.
Select the required webhook types and click 'Create integration'.
Creating an action in the Make service
Return to Make and create an action. There can be many options, Make supports a large number of actions.
Example of setting up data transfer to Google Sheets
Click on the icon “+”.
In the opened menu, select “Google Sheets”.
Next, select the action “Add a Row” — adding a new row to the table.
Specify the table in which you plan to collect leads.
Select the values you want to receive.
After setting up the actions, click the button “Run once”.
Description of webhook fields
title — name of the dialog (First Name Last Name/profile name).
contacts — interlocutor's contacts. Phone, username.
success — manager marked the dialog as successful (yes/no).
get_contact — manager received additional contacts of the interlocutor (yes/no).
close — dialog closed (yes/no).
is_bot — the dialog is defined as a bot (yes/no).
share_url — link to view the dialog.
company_id — company id.
task_id — task id.
manager_id — manager id.
thread_id — dialog id.
dialog — AI dialog with the user in text.
If you need additional fields, write to support.
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