> For the complete documentation index, see [llms.txt](https://manual.selarti.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manual.selarti.com/manual-en/external-integrations/integration-using-the-make-service.md).

# Integration using the Make service

[*Make*](https://www.make.com/en) — *a unified platform for automation. All the tools needed to design, create, automate, and scale your business.*

You can set up integration with any external service. Selarti will send a webhook to the external system when the AI agent receives contacts or consent for a target action.

### Setting up integration in the Make dashboard

Register at [the Make service](https://www.make.com/en), complete a short survey from the service, then go to the «*Organization*» and click the «*Create a new scenario*» *button.*

<figure><img src="/files/7tlogIxLONytqvP8njeP" alt=""><figcaption></figcaption></figure>

Click the connection type «*Webhooks*»*.*

<figure><img src="/files/BFVWo57vWHmcb8AhC3Gi" alt=""><figcaption></figcaption></figure>

Then select «*Custom webhook*»*.*

<figure><img src="/files/VlxRV8GaioXE4VosAmtP" alt=""><figcaption></figcaption></figure>

Click «*Create a webhook*».

<figure><img src="/files/ePAQojj2q2YbQc2pKYKi" alt=""><figcaption></figcaption></figure>

Enter a name for the webhook you are creating and click «*Save*».

<figure><img src="/files/i25uWl8v9d9AWLbWz2Xs" alt=""><figcaption></figcaption></figure>

Select the previously created webhook from the dropdown list, note — the label should show «Stop», then copy the webhook address using the «*Copy address to clipboard*» *button* and proceed to the next step in the adjacent tab. Do not save the webhook or close this page yet; you will need to save it later.

<figure><img src="/files/LUbHtdaN4ZD2ebGD8NbC" alt=""><figcaption></figcaption></figure>

### Setting up integration in the Selarti dashboard

Go to the Selarti dashboard, on the left choose «[*Integration*](https://selarti.com/panel?menu=integration)», click «*Create integration*»*,* then select the type «*Make*».

<figure><img src="/files/SgFiaNRH56OZZXOf5Uvq" alt=""><figcaption></figcaption></figure>

Enter your name, then paste the link copied from the Make dashboard. Click «*Send test webhook*».

<figure><img src="/files/4P1l4raw0jVlLP5WRxFb" alt="" width="461"><figcaption></figcaption></figure>

If you did everything correctly, the link entered in Selarti will be highlighted in green.

Select the required webhook types and click «*Create integration*»**.**

<figure><img src="/files/738unRufW0kzlTzlMJQV" alt="" width="461"><figcaption></figcaption></figure>

### Creating an action in the Make service

Return to Make and make sure the webhook connected — instead of the label «Stop» it will show «Successfully determined». Click «*Save*».

<figure><img src="/files/cOqfSIgR9xGaPNeK0RlD" alt=""><figcaption></figcaption></figure>

Then create an action. There can be many options Make supports a large number of actions.

#### Example of configuring data transfer to Google Sheets

For this setup you will need a Google account and a pre-created spreadsheet in Google Sheets.

Click the «*+*» *sign.*

<figure><img src="/files/QeFifu14iN1SXpdHDffo" alt=""><figcaption></figcaption></figure>

In the opened menu select «*Google Sheets*».

<figure><img src="/files/0zwuyyOiTpaMSCWz9jc5" alt=""><figcaption></figcaption></figure>

Then choose the action «*Add a Row*» — adding a new row to the spreadsheet.

<figure><img src="/files/fbjLyVdsQAdwXJtwJQf5" alt=""><figcaption></figcaption></figure>

Connect Make and your Google account by clicking «*Create a connection*».

<figure><img src="/files/1Ed2KsCFZQd0P7w67v1C" alt=""><figcaption></figcaption></figure>

In the newly opened window select the account, and if necessary sign in to the required account.

<figure><img src="/files/A03C1YXTHtst95HByvPL" alt=""><figcaption></figcaption></figure>

Accept all terms to create the connection and wait for the connection to be established. If the connection is interrupted — try again.

Then select the spreadsheet you created where leads will be collected. Find it in the list or using search.

<figure><img src="/files/Bqlv9lvCrt392ICNFXDI" alt=""><figcaption></figcaption></figure>

Choose the required sheet in the spreadsheet from the dropdown list.

<figure><img src="/files/gaofO1ZLwy8DTg9HS6pJ" alt=""><figcaption></figcaption></figure>

Select a value for each column. Clicking on a field will open a dialog: go to the *«☆»* tab, specify the required value and click «*Save*». If the webhook fields do not appear — recreate the webhook and reconnect the integration with it in Selarti.

Description of all webhook fields at the end of the article.

<figure><img src="/files/cwlnJrodLBafDLdbeveh" alt=""><figcaption></figcaption></figure>

After configuring the actions, click the «*Run once*».

<figure><img src="/files/fsTaGc6TLuivuHfpyLC5" alt=""><figcaption></figcaption></figure>

After setup open the «*Scenarios*» section and switch the toggle next to the created scenario to «*ON*».

<figure><img src="/files/2YZFTq4Ubc3p80pk7wvo" alt=""><figcaption></figcaption></figure>

### Webhook fields description

<mark style="color:purple;">**`title`**</mark> — the dialog title (FirstName LastName/profile name).\ <mark style="color:purple;">**`contacts`**</mark> — the interlocutor's contacts. Phone, username.\ <mark style="color:purple;">**`success`**</mark> — the AI agent marked the dialog as successful (yes/no).\ <mark style="color:purple;">**`get_contact`**</mark> — the AI agent obtained additional contacts of the interlocutor (yes/no).\ <mark style="color:purple;">**`close`**</mark> — the dialog is closed (yes/no).\ <mark style="color:purple;">**`is_bot`**</mark> — the dialog is identified as a bot (yes/no).\ <mark style="color:purple;">**`share_url`**</mark> — link to view the dialog.\ <mark style="color:purple;">**`company_id`**</mark> — company id.\ <mark style="color:purple;">**`task_id`**</mark> — task id.\ <mark style="color:purple;">**`thread_id`**</mark> — dialog id.\ <mark style="color:purple;">**`dialog`**</mark> — AI dialog with the user as text.

We can add additional fields from the list of standard ones. If you believe there are fields that are needed by all clients — write to [support](https://t.me/selarti_support_bot).

You can add custom fields for yourself using [custom API](/manual-en/main-sections-of-the-service/ai/ai-functions.md).