📈Dashboard | Dashboard
The article examines the 'Dashboard' section. It allows you to monitor work efficiency and AI expenses.
Choose how to get information: video tutorial (timestamp: from 01:45) or text with images below.
General view of the section
In your Selarti personal account, go to the section “Dashboard”.
Filters are located at the top center of the screen:
A filter to select all tasks or a specific one;
A filter to select a specific task, by default the last one is selected;
A filter to select a month, by default — the current one;
To the right of the filters is a download icon, which allows you to download the filtered data in 'XLSX' format.
Charts
New chats
The chart shows the number of new chats per day during the selected period. The chart step is one day.
AI expenses
The chart shows AI usage expenses per day during the selected period. The chart step is one day.
Here are displayed the costs for processing messages and conducting dialogues. More about tariffs in article.
Key metrics
They are displayed in the section 'Dashboard' at the top right.
Total chats — the total number of new chats for the period;
Total responses — the number of chats in which a response was received from the client, as well as their percentage of the total number of chats;
Total contacts — the number of chats in which contact details were received from the client and their percentage of the number of chats with responses;
Total successful — the number of dialogues considered successful and their percentage of the number of chats with responses. A successful dialogue is one that the AI has tagged accordingly, more about setting tags in article.
Financial indicators
They are displayed in the section 'Dashboard' at the bottom right.
Total expense — the total amount spent on AI work for the period;
Expense per dialogue — the average cost of processing one chat;
Expense per contact — the average cost of obtaining one contact;
Expense per success — the average cost of one successful dialogue.
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