⚙️Integrations | Integration

In the “Integrations” section you can set up integration with any external service, as well as configure daily reports to a chat, channel, or direct messages in Telegram.

General view of the section

In the sidebar go to the Integrations.

Main elements

The central part of the screen displays a list of created integrations.

  • Name — the name you specified when creating the integration.

  • Type — the type of integration (with which service the integration is configured).

  • Trigger — the events that will send the webhook.

  • Used in — tasks in which the integration is involved.

  • Actions — deletion of the integration.

Creating an integration

In the “Integrations” section click the “Create integration” button located in the top right corner of the screen.

A form to create an integration will open.

In the dropdown menu select the integration you want to configure. Available options:

  • Telegram notifications — sending notifications to Telegram about important customer messages — about new orders and inquiries. More details in a separate article.

  • Albato — a webhook will be sent when a manager receives contacts or consent for a targeted action. Detailed setup in a separate article.

  • Zapier — a webhook will be sent when a manager receives contacts or consent for a targeted action. Detailed setup in a separate article.

  • Make — a webhook will be sent when a manager receives contacts or consent for a targeted action. Detailed setup in a separate article.

  • Another a webhook will be sent for integration with an external messenger. More details in a separate article.

  • Daily report — setting up sending daily reports to a chat, channel, or direct messages in Telegram. Detailed setup in a separate article.

Editing an integration

To make changes:

  1. Click the integration you want to edit. The integration editor window will open.

  2. Make the necessary changes.

  3. Click “Save”.

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